Terms and Conditions

To see our Terms and Conditions of Sale, please click here.

 

Effective date: 20.10.2026

 

1. Introduction

These Terms and Conditions govern your access to and use of the website located at www.mydek.com, which is operated by MyDek Ltd.

By accessing or using this Website, you confirm that you accept these Terms and agree to comply with them. If you do not agree to these Terms, you must not use this Website.

 

2. About Us

MyDek Ltd is a company registered in England and Wales under company number 10347247.

Registered Office: 11 Arkwright Road, Reading, RG2 0LU

Email: sales@mydek.com

VAT Number: 315628702

 

3. Changes to These Terms

We may amend these Terms from time to time by updating this page.

Any changes will become effective immediately upon publication unless otherwise stated. Your continued use of the Website following any changes constitutes acceptance of the updated Terms.

We recommend that you review these Terms periodically.

 

4. Access to the Website

We make reasonable efforts to ensure that the Website is available and functioning correctly.

However, we do not guarantee that:

• The Website will always be available;
• The Website will be uninterrupted or error-free;
• The Website will be free from bugs, viruses, or other harmful components.

We reserve the right to suspend, withdraw, discontinue or modify all or any part of the Website without notice.

You are responsible for ensuring that anyone who accesses the Website through your internet connection complies with these Terms.

 

5. Acceptable Use

You agree that you will not:

• Use the Website in any way that breaches applicable laws or regulations;
• Attempt to gain unauthorised access to the Website, servers, databases or networks connected to the Website;
• Introduce viruses, malware, spyware, trojans, worms or other harmful material;
• Interfere with the operation, security or functionality of the Website;
• Use automated means to scrape, extract, harvest or collect data from the Website without our prior written consent;
• Impersonate any person or entity or misrepresent your affiliation with any person or organisation.

We reserve the right to restrict or terminate your access to the Website if we reasonably believe you have breached these Terms.

 

6. Intellectual Property Rights

All intellectual property rights in this website and its content are owned by or licensed to us.

All content on the Website, including text, graphics, logos, images, audio, video, software, code, design elements and other materials, is owned by or licensed to us and is protected by intellectual property laws.

You may:

• View and access Website content for your own lawful purposes;
• Print or download extracts for personal or internal business use.

You may not:

• Reproduce, distribute, modify or commercially exploit Website content without our prior written consent;
• Remove copyright, trademark or proprietary notices;
• Create derivative works based on Website content.

All rights not expressly granted are reserved.

 

7. Information and Content Disclaimer

The information provided on this Website is for general information purposes only.

While we make reasonable efforts to ensure the accuracy of information published on the Website, we make no representations, warranties or guarantees, whether express or implied, that the content is accurate, complete or up to date.

You should obtain appropriate professional or specialist advice before taking, or refraining from taking, action based on information available on this Website.

 

8. User-Submitted Content (if applicable)

Where the Website allows you to submit enquiries, forms, comments, feedback or other materials, you agree that:

• The information provided is accurate and lawful;
• You have the right to provide such information;
• The information does not infringe the rights of any third party.

We reserve the right to remove, reject or disregard any submitted content at our discretion.

 

9. Links to Third-Party Websites

The Website may contain links to third-party websites or resources.

Such links are provided for convenience only. We have no control over the content of third-party websites and accept no responsibility for them or for any loss or damage arising from their use.

The inclusion of a link does not imply endorsement or approval by us.

 

10. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for:

• Death or personal injury caused by negligence;
• Fraud or fraudulent misrepresentation;
• Any liability that cannot be excluded or limited under applicable law.

To the fullest extent permitted by law, we shall not be liable for:

• Loss of profits;
• Loss of revenue;
• Loss of business opportunities;
• Loss of anticipated savings;
• Loss of data;
• Loss of goodwill;
• Indirect or consequential loss or damage.

We shall not be liable for any loss or damage arising from:

• Your use of, or inability to use, the Website;
• Reliance on Website content;
• Technical failures, interruptions or downtime;
• Viruses, cyberattacks or other technologically harmful material.

 

11. Security

Although we implement reasonable security measures, we do not guarantee that the Website will be secure or free from vulnerabilities.

You are responsible for:

• Using your own virus protection software;
• Maintaining the security of your devices and systems;
• Ensuring that your use of the Website is conducted safely and securely.

 

12. Privacy and Cookies

Your use of this Website is also subject to our Privacy Policy and Cookie Policy, which explain how we collect, use and protect personal information and how cookies are used on the Website.

Please review:

• Privacy Policy
• Cookie Policy

 

13. Products and Services

Descriptions of products, services and solutions on this Website are provided for general informational purposes only.

Nothing on this Website constitutes a binding offer capable of acceptance.

Any purchase of products or services is subject to separate contractual terms.

 

14. Terms and Conditions of Sale

The purchase of any products or services offered by us is governed by our separate Terms and Conditions of Sale.

Please review our:

Terms and Conditions of Sale

before placing an order or entering into any agreement with us.

In the event of any conflict between these Website Terms and the Terms and Conditions of Sale, the Terms and Conditions of Sale shall prevail in relation to the purchase of products or services.

 

15. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them, their subject matter or formation shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction over any dispute or claim arising out of or relating to these Terms.

 

16. Contact Us

If you have any questions regarding these Terms or the Website, please contact us:

MyDek Ltd

Granville House Unit E, The Heights Business Park, High Wycombe, HP14 3BG

Email: sales@mydek.com

Telephone: +44 (0) 3300 94 94 11